FAQ

How fast will my Pure Poise pieces arrive? We offer three reliable shipping tiers across the United States to deliver your new wardrobe upgrades exactly when you need them:

  • Express Shipping: $20 (3-6 business days) – For when you need that stunning outfit perfectly ready for a weekend getaway or an upcoming event.

  • Standard Shipping: $10 (7-14 business days)

  • Free Standard Shipping: $0 (7-14 business days) – Automatically applied to qualifying orders at checkout.

When will my order ship? Every garment undergoes a meticulous final seam and steam inspection within 1-2 business days before being carefully packed. You will receive an automated email confirmation with a tracking link the moment your package leaves our facility.

Do you ship to P.O. Boxes and Military Addresses? Yes! We proudly ship to all valid residential, business, P.O. Boxes, and military (APO/FPO) addresses within the United States.

SIZING & FABRIC CARE

How do I find my perfect Pure Poise size? A confident posture requires a flawless fit. Please consult our Comprehensive Size Guide [Link] available on every product page, featuring exact body measurements in inches. Our collections are tailored to standard US contemporary sizing. If you prefer a more relaxed, oversized silhouette or fluctuate between sizes, we recommend sizing up for a fluid drape.

How should I wash and care for my garments? To preserve the luxurious texture and structure of your pieces, we recommend washing them inside out in cold water on a gentle cycle with like colors, using a mild detergent. Hang or lay flat to dry. Use a light garment steamer instead of a harsh iron to maintain the natural, beautiful drape of the fabric.

RETURNS & EXCHANGES

What is your return policy? We want you to feel absolutely radiant in our clothing. If a piece isn’t the perfect fit for your style journey, we accept returns of unworn, unwashed items with all original tags and packaging completely intact within 30 days of delivery.